At Truffy’s Appliances, we aim to provide secure and flexible payment options for our customers. Below is an overview of the payment methods we accept and key information on how we handle payments.
We accept the following methods of payment for online orders:
Your payment security is our top priority. All online transactions are protected using SSL (Secure Socket Layer) encryption, ensuring that your personal and payment information is secure during the entire process. We do not store or retain your payment card details on our servers.
When you place an order on our website, your payment method will be authorised but not charged until the order is confirmed and ready for dispatch. If there is any issue with your payment, we will notify you immediately.
Please ensure that your billing address and payment information match the details on file with your payment provider to avoid delays or declined payments. Any discrepancies may result in the order being placed on hold.
In the event of a payment failure, please check with your bank or payment provider and ensure there are sufficient funds or that your card/account is not blocked for online transactions. If you experience continued difficulties, please contact our customer service team for assistance.
If you are eligible for a refund (see our Returns Policy), refunds will be processed to the original payment method. Refunds may take 7-10 business days to appear on your statement, depending on your bank or payment provider.
All transactions on our website are processed in [currency e.g., GBP]. If you are purchasing from outside of [country], your card provider may charge foreign transaction fees or apply an exchange rate. Please check with your provider for details.
If you have any questions or concerns about payments, please contact our customer service team.