Privacy


Privacy Policy for Truffy's Appliances

1. Introduction

At Truffy's Appliances, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and make purchases. By using our website, you consent to the data practices described in this policy.

2. Information We Collect

We may collect the following types of information when you use our services:

2.1 Personal Information

  • Contact Information: Name, email address, phone number, and billing/shipping address.
  • Payment Information: Credit card details and other financial information, processed through our third-party payment provider, Stripe.

2.2 Non-Personal Information

  • Usage Data: Information about how you use our website, including IP address, browser type, device information, and pages visited.
  • Cookies: We use cookies and similar tracking technologies to enhance user experience. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

Truffy's Appliances uses your information for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you regarding your orders and customer support.
  • To improve our website, products, and services.
  • To send promotional emails and updates, if you have opted to receive them.
  • To comply with legal obligations and protect our rights.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers, such as Stripe, to assist with payment processing and order fulfillment.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccuracies in your personal information.
  • Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.
  • Opt-Out: You have the right to opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails.

7. Changes to This Privacy Policy

Truffy's Appliances reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of the website constitutes your acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
yorkshire@truffys.co.uk

9. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the United Kingdom.